Crisis can happen to anyone. People from all walks of life can become distressed and isolated by issues like grief and loss, mental health problems, breakdown of relationships, unemployment, drug and alcohol use, and domestic violence.

We’re not here to tell callers what to do; rather, we support people to explore solutions to their problems. Our trained Crisis Supporters will:

  • listen to your situation
  • provide immediate support
  • help clarify options and choices available to you
  • provide referral information for relevant services in your local area.


Telephone support 

If you need to talk, we’re here to listen. Lifeline is available to anyone in Australia who is experiencing a personal crisis or thinking about suicide – regardless of age, gender, ethnicity, religion or sexual orientation.

Your call will be answered as soon as possible by the next available Crisis Supporter. If your call isn’t answered straight away, it means we are experiencing high demand for our service and helping other Australians in need. Please stay on the line or call back later.


Online Chat

Lifeline’s Online Crisis Support Chat service can also help. Many people feel more comfortable contacting us online rather than over the phone. You can chat to Lifeline one-on-one using our Online Crisis Chat Service, which is available every day from 6.30pm to 11.30pm (ACST).