Workplace & community training

Build resilience in your organisation

Lifeline Adelaide offers a range of training programs based on the development of mental health awareness and skills. By choosing a Lifeline Adelaide training program you benefit from our experience and expertise, built on decades of delivery as a leading provider in the mental health sector.​

There is increasing demand from Australian organisations to deliver training that builds the resilience of their employees. By focusing on mental health and wellbeing you will be able to attract and retain top talent while helping your workforce to be more productive. At Lifeline we regularly receive requests from employers to partner with them and help build this resilience.

Our library of programs is building, and most courses can be delivered virtually

Our facilitators are skilled in virtual and face to face course delivery, providing an interactive and thought-provoking learning experience


Our eLearning programs are designed to reflect adult learning principles and make use of contemporary digital design to ensure the online learning experience is engaging and effective

people participating in Lifeline training session

Our training programs

Accidental Counsellor

Accidental Counsellor is designed to provide participants with the skills and knowledge to safely and effectively support customers, clients, colleagues, friends, or family, who are in distress or experiencing a crisis through the ‘Recognise, Respond, Refer’ model. Participants will not be trained to be a counsellor, but rather be provided with the foundational skills to support people in a range of situations.

Applied Suicide Intervention Skills Training (ASIST)​

Applied Suicide Intervention Skills Training - ASIST, is an internationally recognised interactive workshop that prepares participants to provide suicide life-assisting, first aid intervention. It is founded on the principle that everyone can make a difference in preventing suicide.

ASIST provides knowledge and skills to recognise when someone may be at risk of suicide and respond in ways that help increase their immediate safety and refer them to appropriate help through an evidence based framework.


Our nationally accredited DV-aware workshops provide a safe space for you to learn how to recognise and respond confidently to those in crisis.

We offer a 2-hour workshop that provides an introduction to understanding domestic and family violence, as well as a 1-day interactive workshop where participants learn how to recognise and respond to those in crisis.

Mental Health Wellbeing

The Mental Health Wellbeing workshop helps participants to learn about the concepts of mental wellbeing and how to stay mentally healthy.

Participants explore the importance of managing stress through selfcare strategies to build resilience.

This workshop explores the impact of burnout and life challenges and provides strategies that individuals can utilise to support their own mental wellbeing.

These practical skills equip participants with the tools to work towards taking responsibility for their own wellbeing.

Suicide Protect

Suicide Protect provides an understanding of suicide and how to overcome barriers to connecting with someone who may be struggling in order to link them to appropriate support. Participants will build skills in recognising people in distress and build confidence in their ability to reach out to assist someone to safety.​

Mental Health First Aid - Standard

The standard Mental Health First Aid - Standard (MHFA) training is a two-day (12 hour) face-to-face workshop which helps mobilise and empower adults in the workplace and community by equipping them with the knowledge, skills, and confidence to recognise, understand and respond to another adult experiencing a mental health problem or mental health crisis.

Upcoming community training  

Why Lifeline Adelaide Workplace and Community Training?

Lifeline has been providing non-clinical training for over 50 years, to our team of crisis supporters as well as to communities and companies around Australia. Through our research, crisis support, and community work, we understand the issues around mental health and keep up to date with best practice.

By choosing our workplace and community training you benefit from our experience and expertise, built on decades of delivery as a leading provider in the mental health sector.

We are a leading provider of crisis support, mental health and suicide prevention programs in Australia

We are a Registered Training Organisation (RTO)

Our approach is evidence-informed


Our courses are developed by trainers and subject-matter experts

Our courses are continuously improved

We deliver best practice programs delivered nationally by qualified and experienced Lifeline trainers

"I attended Lifeline Adelaide’s Accidental Counsellor training and found the workshop to be practical and the trainer to be very knowledgeable and approachable."

Leanne R

"A number of colleagues commented that they were in a far better position to face challenging circumstances after they had attended a Lifeline Adelaide suicide prevention workshop."

Vivienne D, UniSA

Frequently asked questions

Anyone 18 years or older may attend any of these courses, with the exception of our Mental Health Wellbeing course which has no minimum age requirement.

  • Applied Suicide Intervention Skills Training - ASIST - 15 hours over two consecutive days

  • Accidental Counsellor - a total of 4.5 hours. Participants complete a 1 hour online e-learning module in their own time prior to the group session. Participants then attend a scheduled 3.5-hour group session

  • Mental Health Wellbeing - 3.5 hours

  • DV-aware - 2 hours or 7 hours over one-day

  • Suicide Protect - 3.5 hours

  • Mental Health First Aid - 12 hours over two-days

Yes, for most courses, virtual workshops are scheduled throughout the year, alternatively we can organise a virtual workshop at your workplace. However, due to the sensitive nature of the content of Applied Suicide Intervention Skills Training, this workshop is only available face-to-face.

Yes, our trainers can tailor features of the Applied Suicide Intervention Skills Training, Accidental Counsellor, and Mental Health and Wellbeing workshops. For example, role-playing scenarios to meet specific needs of participants and/or business requirements.

Yes, all of our training courses can be booked exclusively for your employees. Please contact us to discuss your requirements.

Want to find out more about Lifeline Training?

Contact us

08 8202 5177